Reservations are not required but we highly recommend them! There are a limited number of seats at our candle bar and walk-ins will be accepted if space is available.

All kandle experience participants must sign a waiver, or have one signed by a legal guardian, prior to starting the activity. These can be completed online before you arrive at the shop. There are certain inherent risks associated with candle making, such as handling hot wax, and we want our chandlers to be fully informed.

Be comfortable! But not too comfortable! We will have aprons available but suggest you leave the designer duds at home, just in case.

Pouring your own candle means you will be handling hot wax, glass containers and fragrance oils so participants must be at least 7 years old. (and because our insurance company said so) Additionally, children under 7 will not be permitted in the candle bar area.

All chandlers under the age of 18 must be accompanied by an adult at all times.

Since our shop is not huge, we ask that any children not participating in the kandle experience stay home. Plus, we want Mom to R-E-L-A-X during this experience.

$40 covers the entire process to create your own custom scented candle. This includes your choice of vessel, up to 3 fragrances you blend yourself at the candle bar and a lid. We throw in our expertise to guide you through the process and our love of a good time and a good laugh! Which we guarantee is contagious. Oh… the wax and wick are included too (kind of important).

Did you purchase a kitten & kandle experience? Click here to learn more about your kitten experience!

Your spot at the candle bar is reserved for 1 hour. Once you have selected and blended your fragrance, the candle pouring process takes about 25 to 30 minutes.

Once poured, your candle will need time to cool. See When can i take my candle home? below.

We offer guests full refunds for cancellations made up to 48 hours (2 days) prior to their experience. For same-day or next-day cancellations, refunds will not be issued.

You may reschedule your experience at any time by clicking the link in your booking confirmation email.

If you are more than 20 minutes late for your reservation, we will try to accommodate you, but it is not guaranteed and you may need to reschedule. The full experience takes up to an hour and we don’t want to rush you!

You may reschedule your experience at any time by clicking the link in your booking confirmation email.

Absolutely! We would LOVE to host your event or party! A kandle experience is a great way to celebrate birthdays, bachelorette parties, company outings, daddy-daughter dates, girls’ night out or any other excuse to have some fun!

Let us know when making your reservation if this is for a special occasion. We will reach out to ask how we can make this a fantastic experience for you and your guests.

We do offer private event reservations. Please email us at iinfo@wicksandwhiskers.com for more information and availability.

Yes! While our candle bar and kitten klubhouse are in the same space, they are completely closed off from each other and have separate filtration systems. Last thing we need is cat hair in our wax.

While we have taken every precaution to ensure the safety of our cat-allergic chandlers, the assumption of risk is yours.

Once poured, your candle will need 2 to 3 hours to cool before it is ready to take home. We will text you when your candle is ready. You may come back another day to pick up your candle or ask about shipping options at an additional charge.

Keep in mind, if you poured your candle during the last 2 hours of the business day, it may not be ready to pick up until the following day.

We will hold your candle for 30 days guaranteed. After 30 days it will be held on a space available basis.

May we suggest a kitten experience?

If kittens aren’t your thing, please dine or shop with our neighbors. Click here to explore options in the area.

Be sure to shop our pre-made candles, candle care tools and branded merchandise while you wait.

We highly recommend you wait a full two weeks before burning your candle for the first time. This will allow the fragrance to bind completely with the wax and ensure a better scent throw.

All wicks & wickers fragrance oils are 100% phthalate-free. We use all-natural Golden Brands 464 wax produced from US grown soybeans with soy based additives.

Our premade candles available for purchase are also made with this wax with a beeswax center embed.

Most of our fragrance oils are free of carcinogens, mutagens, reproductive toxins, organ toxins and acute toxins.

Please see the candle care card included in your bag. It contains tips and information to get the full use of your candle. Lost the card? Click here.

And we will once again take the opportunity to plug our candle care tools available for purchase!

If you really want too, sure… but the price doesn’t change. If you prefer a lesser scent throw from your candle, ask our wicks & whiskers chandlers about reducing the amount of fragrance oil to achieve that effect.

You may choose up to three fragrance oils to create your signature scented candle. We have taken some of the guesswork out by providing suggested scent pairings, but feel free to experiment! Our wicks & whiskers chandlers are there to assist as well. This includes throwing out your first concoction that made you nauseous.

Sounds like a great idea but unfortunately, no. Creating a safe-burning candle is our number one priority. We are not able to guarantee your vessel will perform safely if used to create your candle. Our vessels come from one of the foremost vendors in the candle making business that shares our safety priority.

Absolutely! Plus we donate 10% of the proceeds from all pre-made candle sales to our rescue partner.

We also carry candle care tools, rechargeable lighters and branded merchandise.

Hhmmm… probably not but we might come close! A kandle experience means creating your own signature scent. If your heart is set on a fragrance, ask one of our wicks & whiskers chandlers to assist.

We offer over 60 fragrance oils (and adding!) with numerous combinations so we think you will find a new favorite!